Feedbacks

“All in all, this is the best service I have come across (and I am shopping online for 25 years now; mainly USA & Europe). The platform is very well constructed, easy to use and straight forward. I found all functionalities quite quickly and never needed any additional help. The service is also great, very responsive, helpful and quick to answer my questions. My case was very tricky (I asked Shopogolic to order three items for me and paid them with CC) as only one item out of the three ordered has arrived to their warehouse in Italy (none of Shopogolic's fault) and even that one was "damaged". I got quickly refunded the two products that never arrived and the next day Shopogolic told me that the item that arrived is not that damaged, could be sent to me (it was damaged, but in OK condition). The only negative was the price of shipping, which would have been much better - percentage wise - if I received all three items (not Shopogolic's fault). So, I am looking for the next great shopping experience with Shopogolic.”

Balazs (Budapest)

272634789264
Italy Hungary

“Very pleased with the entire process. Will use again.”

Nikolaos (Irákleion)

272394723430
Italy Greece

“excellent service POLAND WAREHOUSE! this one was very fast delivery from shopogolic to Fedex ! Im very pleased to work with you ! And as usual online service very efficient ! Thank you ! ”

Anca (Timişoara)

272346711229
Poland Romania

“Amazing! Great packing, zero damages, everything is in order.”

Alfred (Poznań)

39615344718
Spain Poland

“I created this parcel nearly 10 days ago and it still hasn't been sent. Service from your US warehouse is terrible at the moment”

Richard (London)

1ZC6R2190439821840
United States United Kingdom

“A big thank to Alina for her work ! She was available everyday with an incredible patience.”

Remi (Pobiedziska)

JJD000030001000000083117633
Poland Poland

“Perfect service! Perfect service! Perfect service! Perfect service! Perfect service! Perfect service! Perfect service! ”

Alexander (Grenzach-Wyhlen)

39615339325
Spain Germany

“€46 to send 2 thin t-shirts from Spain to the UK!! Absoloute rip off! Won’t be using again. ”

Nick (City of Southampton)

272201000875
Spain United Kingdom

“not very serious given the price of their service,the products were damaged by the person who opened the package in the warehouse because of the cutter!”

iryna (Chaville)

024282018121791009
Italy France

“product not blocked in the box therefore damaged,not very serious given the price of their service”

iryna (Chaville)

272207853721
Germany France

“I used the Shopogolic service for the first time. Not everything went smoothly. But thanks to the instant technical support, I figured it all out. Many thanks to all the staff of the service. I will recommend it to all my friends.”

Sergey (Москва)

CJ240396483RU
Italy Russia

“Absolutely dissapointed by the Spanish office's service. Incompetent staff, had kept my inbounds unregistered unless I have started to look for it. My parcel had been kept in storage for 5 days or so by that time unregistered with no notice. Good way to earn money for nothing though. And support was absolutely useless, no apologizing, only blamed me that it's my business to find my inbounds. Sometimes the track number is different in an email a store sends to a client and on the package. Or email gets delayed. I had no problems whatsoever with the British office, they always register inbounds in time. But in this case it cost me extra money for storage I did not know about. Also the package weigth was indicated incorrectly so I had problems with courrier delivery, thank you very much for extra troubles. And I don't know about customer communication standards in your company, but the way Gaukhar was communicating would be concidered as rude and inappropriate by any management. ”

Marina (Moscow)

EJ237993353RU
Spain Russia