Shopogolic
UK shopping assistant service
UK shopping assistant service
If a British retailer will not accept your payment method, send Shopogolic a purchase request with the product link and the variant you want. We check whether the order can be placed and agree the cost before buying. Store delivery to the UK warehouse and onward shipping are separate stages.
Create a purchase requestContact our support
How an assisted purchase works
Send the product details
Provide the store link, selected variant, quantity and any requirements. Ask for a route check before buying goods with transport restrictions.
Review the order and cost
We check whether the purchase can be accepted. Review the product price, store delivery and service charges. Pay the issued invoice using the methods offered in your account.
Receive the purchase at the warehouse
After the store delivers, manage the received order in your account. Ask for any available checks or packing services you need under the current rates.
Choose onward delivery
Compatible purchases can be combined at the same warehouse. Check the packed weight and dimensions, available delivery service and total cost before dispatch.
Plan the full cost before paying
Allow for the product, store delivery, assisted purchase fee, warehouse services and international transport. Check applicable import charges separately. Use the current rates and the quote for your order; a declined card does not guarantee that we can buy from the seller.
What to agree before purchase
Product details
Confirm the item, size, colour, quantity and set contents before payment.
Payment
Use the methods offered for the invoice in your account.
Route
Check goods, destination and the available delivery service.
Returns
Contact support before sending a purchase back to a seller.
Total cost
Review store delivery, service fees, packing and international shipping.
Order conditions
Check the quote and current service conditions for your purchase.
Buying yourself or asking us to buy?
If you can pay the store directly, use the Use a warehouse address service instead. With assisted purchase, send the order for review first. The retailer decides whether to accept an order; stock, payment and delivery conditions can change.
Calculate parcel delivery
Use the calculator for an estimate. The purchase request and onward parcel shipment are separate steps.
Questions about assisted purchase
For an item-specific answer, send support the product link before paying.
Shopogolic checks and, if accepted, purchases the agreed items from the seller on your behalf. It is a separate service from ordering yourself with a warehouse address.
Provide the product link, seller, size or model, colour, quantity and any requirements. Tell us your intended delivery country before buying goods that may have transport restrictions.
See the Current service rates and the invoice for your order. The product, store delivery, service fee and onward shipping are different cost items; a sale price does not fix the final delivered cost.
Timing depends on the seller, stock, payment and store delivery. Check the order status in your account and ask support if you need an update; a fixed purchase or delivery date is not guaranteed.
No. We need to check the seller and order first. A store can restrict payment methods, delivery addresses or purchases; assisted purchase does not override the seller rules.
Compatible purchases received at the same warehouse can be considered for consolidation under the current rates and packing conditions. Orders at warehouses in different countries are not automatically combined.
For an item bought through Shopogolic, contact support to arrange the return before sending it back. Confirm the item condition, documents, timing and return delivery. For purchases you paid for yourself, check the seller return policy.
Check the Check shipping restrictions and the selected route before buying. Perfumes and liquids require an available ground service and are limited to 1 litre per parcel. Seller acceptance does not guarantee that an item can be forwarded.
Ready to send your purchase request?
Choose the product and variant, then ask us to check the order and onward route.
Create a purchase requestContact our support