Feedbacks

Konstantyn (Adelaide) LTN217227277N1 - UK Australia

Excellent service, as always! Highly recommend the UK service.

Package:

Delivery:

Support:

Read moreCut down

Konstantyn (Adelaide) 1Z3R86X20401871230 - France Australia

Shipping was beyond fast!! Great service from France! Thank you!!!

Package:

Delivery:

Support:

Read moreCut down

HORUS (São Paulo) CP914414885PL - Poland Brazil

Excellent service. Everything arrived fully described and well packaged. Thank you very much.

Package:

Delivery:

Support:

Read moreCut down

Trading GmbH (Dortmund) 024190018120541000 - Italy Germany

fast delivery, well packed, everything went smoothly; very nice first experience, thank you!

Package:

Delivery:

Support:

Read moreCut down

Paolo (Torino) 54897143261 - Poland Italy

it isn't possible waiting for 7 days to have this parcel sent...

Package:

Delivery:

Support:

Read moreCut down

Antanaitis (Moscow) EJ229768497RU - France Russia

Package was delivered on-time (even earlier than I expected).

However, the quality of customer support is just horrible:
1. You can't contact Shopogolic neither via Russian phone number nor via UK phone number. It's always either busy or call is dropped. I was never able to reach Shopogolic via the phone
2. Chat support is also has a delay of 1-2 days for a reply. It's practically impossible to have a decent conversation
3. Request via contact form - also didn't receive any reply.

So basically doing delivery and packaging etc. is fine but communication is the worst possible.

Package:

Delivery:

Support:

Read moreCut down

Sandro (Adelaide) 1Z3R86X20437220554 - France Australia

Packaging is great but the freight charges were way, way too high for a parcel of this type. Cubic assessment of the parcel meant I paid far more than what was considered logically reasonable.

My options were limited too because the required parcel contained items I needed that I couldn't source by any other way.

Package:

Delivery:

Support:

Read moreCut down

Antanaitis (Moscow) CJ219606676RU - France Russia

Package was delivered on-time (even earlier than I expected).

However, the quality of customer support is just horrible:
1. You can't contact Shopogolic neither via Russian phone number nor via UK phone number. It's always either busy or call is dropped. I was never able to reach Shopogolic via the phone
2. Chat support is also has a delay of 1-2 days for a reply. It's practically impossible to have a decent conversation
3. Request via contact form - also didn't receive any reply.

So basically doing delivery and packaging etc. is fine but communication is the worst possible.

Package:

Delivery:

Support:

Read moreCut down

Sandro (Adelaide) 1Z3R86X20423696497 - France Australia

Packaging is great but the freight charges were way, way too high for a parcel of this type. Cubic assessment of the parcel meant I paid far more than what was considered logically reasonable.

My options were limited too because the required parcel contained items I needed that I couldn't source by any other way.

Package:

Delivery:

Support:

Read moreCut down

SHARIL (Petaling) 1Z3R86X20413202494 - France Malaysia

the best‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️... i received the item

Package:

Delivery:

Support:

Read moreCut down

SHARIL (Petaling) LTN215657164N1 - Spain Malaysia

the best‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️... i received the item