Feedbacks

“I used the Shopogolic service for the first time. Not everything went smoothly. But thanks to the instant technical support, I figured it all out. Many thanks to all the staff of the service. I will recommend it to all my friends.”

Сергей (Москва)

CJ240396483RU
Italy Russia

“Absolutely dissapointed by the Spanish office's service. Incompetent staff, had kept my inbounds unregistered unless I have started to look for it. My parcel had been kept in storage for 5 days or so by that time unregistered with no notice. Good way to earn money for nothing though. And support was absolutely useless, no apologizing, only blamed me that it's my business to find my inbounds. Sometimes the track number is different in an email a store sends to a client and on the package. Or email gets delayed. I had no problems whatsoever with the British office, they always register inbounds in time. But in this case it cost me extra money for storage I did not know about. Also the package weigth was indicated incorrectly so I had problems with courrier delivery, thank you very much for extra troubles. And I don't know about customer communication standards in your company, but the way Gaukhar was communicating would be concidered as rude and inappropriate by any management. ”

Марина (Moscow)

EJ237993353RU
Spain Russia

“very fast and efficient! online service is totally efficient ! thank you ! ”

Anca (Timişoara)

271559905880
Poland Romania

“I did like the service over all but I didnt like the fact that the package was first sent to Germany from Poland, that caused an unnecessary delay”

Sandro (Wien)

271463008472
Poland Austria

“Everything is fine, quickly, efficiently and reliably . ”

Adam (Świebodzice)

39615276058
Spain Poland

“shipping fee and delivery time the worst so far, even though i paid 80 euros for delivering the package in 4-7 days it took 15 days to get it ! if this continues i will find another service to shop in Europe ! otherwise im very happy to use your services and online support is the best ! thank you! ”

Anca (Timişoara)

01046810975712
Poland Romania

“I recommend! Quickly and efficiently! Will be ordering more. Sincerely! Nick”

Никита (Rostov-on-Don)

CJ240379613RU
Germany Russia

“As always, I am very pleased with how the parcel was packed. Unfortunately, the parcel only arrived on 27/02/2024, although it was created on 12/02/2024. Unfortunately, that is far too long. Customer support was able to help me a little bit.”

Julius (Potsdam)

01046810604084
Poland Germany

“Packages are always well packed en lots of protection really well done never any damage ”

Pieter (Delft)

1Z745Y076895246187
United Kingdom Netherlands

“Refused to ship parcel to Israel, different people provided different answers, impossible to contact local warehouse, response time for support takes days. will never use or recommend your service to anyone.”

Oded (Schwedt/Oder)

CP916888892PL
Poland Germany

“Refused to ship parcel to Israel, different people provided different answers, impossible to contact local warehouse, response time for support takes days. Eventually had to ship the parcel to a another forwarder will never use or recommend your service to anyone.”

Oded (Schwedt/Oder)

CP916888835PL
Poland Germany

“Package was in perfect condition. Delivery could have been sent one day earlier, parcel was sent two days after I paid. I had to wait the whole weekend because of that. Support was friendly but very slow - communication with the warehouse was not efficient. Also support ended around 1 PM European time which complicated things additionally. There was a lot of time (and chat discussions) required for combining 2 packages correctly. Prices are higher than the competition.”

Witold (Vodice)

270649638124
Germany Croatia