Feedbacks

“I would like to request a refund of $160.77 for the first parcel delivery (256571). Regarding the order documented in MF530351, it was sent out in two separate parcels on two different occasions. ---- The first parcel delivery (256571) had tracking number 1ZF20K966714863431 and was sent from the USA to Germany, but it was returned to the USA. We have discussed the issue with this parcel for the past three months. Each time, you have stated that it was either sent to the warehouse or that we should wait for the warehouse. In my mailbox, I only receive a delivery notification indicating that it will be delivered soon. I have not received any letters regarding tax charges, and the tracking system does not show any customs or tax-related issues, as you can see. ---- The second parcel delivery (267525) had tracking number 1ZJ9F1756700665753 and was sent from the USA to Montenegro. *******This parcel arrived, I got it*******, as I paid for the shipping again. Please let me know how we can resolve the ongoing issue with the *******first parcel delivery (256571) *******. I received the parcel; however, this was only possible because I had to pay for it twice. The fee for the first delivery was $160.77, but that shipment was returned to your warehouse. Consequently, I had to pay for a second delivery, which cost $121.62. I am now requesting a refund for the first delivery. I believe I have explained this clearly enough. Thank you! ”

CHIAO (Leipzig)

1ZF20K966714863431
United States Germany

“Parcel was delivered successfully !! Many Thanks !!”

Stephen (Prides Crossing)

LE180812326GB
United Kingdom United States

“A terrible experience so far. Shipment has been in limbo for 60 days now after I paid 400% the stated estimate in good faith. Service is now trying to charge me again after promising my money has been refunded.”

Robert (Windham)

777388466376
Italy United States

“Excellent service as always. Thank you! Item arrived quickly!”

Konstantyn (Fullarton)

1Z745Y070492873562
United Kingdom Australia

“Hi there, UPS have not shipped my parcel yet as they are waiting to obtain information from you for clearance”

Jasmine (Shepperton)

1ZB5K6196828462453
Spain United Kingdom

“Everything from service, delivery and support was 5 stars!”

Hugo (Lisbon)

7569339831
Italy Portugal

“This package never arrived. The items are to be used in a wedding this July 16! I'm so devastated. First time to try your service and this happened. Not gonna use your service again.”

Lorna (Castlegar)

777167794635
Germany Ireland

“Wonderful as always I always appreciate the fast and precise service. I will never seen another shipping forward service as long as shopogolic is around. LOVE THEM!!!”

Rebecca (Lumberton)

777145255294
Italy United States

“Very satisfied! Will come back in the future! The item was not damaged and your team worked almost instantaneously to send my package.”

Billy (Antony)

777020729559
Germany France

“Great service, unfortunately Italian customs wasn’t as brilliant???? Every step is detailed and communicated. You can’t go wrong. Will be using it for other countries as well????”

Celli (Bonemerse)

1Z745Y076897839131
United Kingdom Italy

“This was my first time using Shopogolic. There was an online clothing shop in Italy that wouldn't ship outside Italy so I chose to use your service and it was perfect! 10 out of 10 for speed, ease of use, communication and the cost of Fedex shipping was also reasonable. Happy to continue using your services!”

Ilolahia (Glebe)

776690877067
Italy Australia

“Unfortunately, MF487955 and MF487952 were not consolidated into one parcel. Was delivered in parcel 251312 only MF487952 ”

Frenkel (Hadera)

1ZC6R2196710485659
United States Israel