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All reviews have a tracking number and they are written only by customers who have already used our services.

Clients reviews

Behind every review is an experience

Tomaz (Vodice) 1Z589F196827838678 - Germany Slovenia

Hello, This was the second part of the order I used Shopogolic as a proxy address service. This package was enjoying holidays in the warehouse for about the month, before the team managed to find the package. Once the package was found, shiping was fast and quality as expected.
In all fairness the support team was very responsive and they really tried to solve the issue.
I would strongly recommend a better warehouse management solution, as current process does not keep up with the demand.
Overall, satisfied with the service as the service enabled the scenario which was not possible otherwise.

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Chloé (Milmort) 1Z745Y076894516468 - UK Belgium

You wrote a wrong customs declaration and I had to pay expensive taxes!
The total declared value of my parcel was £38 for 8 items But you write £304 (38x8) !!!!!
I'm not happy at all!!!

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Tomaz (Vodice) 1Z589F196819855441 - Germany Slovenia

Hello, This was the first part of the order I used Shopogolic as a proxy address service. The initial communication was promptly and then the proces was stuck, due to my misunderstanding of the step when Shopogolic wanted to get the proof of purchase and payment of the goods sent to their warehouse. Once this was cleared the package was sent to my address, however the package included only one out of two boxes. The second one arrived after a month later once we found it with the help of the support team.
I would recommend two things to improve your service:
- Better instructions for creating parcel declarations to also include all required documents for the delivery.
- A better warehouse management solution, as current process does not keep up with the demand.

Overall, satisfied with the service as the service enabled the scenario which was not possible otherwise.

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Thomas (Landau an der Isar) 1Z745Y076892218516 - UK Germany

everything perfect, great packaging and really fast delivery; I am totally happy just as with the last deliveries

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Jlenfi (Maribor) 1Z589F196800078594 - Germany Slovenia

this site unfortunately scammed, 3 weeks I wait for them to manadano in packs.
Their 3 week only lie they tell you.
the traceability number is still not started! I am disappointed I stole the total € 1600 from my pocket! BEFORE USING THEIR SERVICES, READ THE REVIEWS WELL, all over!

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Thomas (Landau an der Isar) 1Z745Y076896339012 - UK Germany

just like with the first package everything went absolutely smooth; package arrived fast and was very well packed

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Diana (Bucharest) 1Z745Y076899944504 - UK Romania

Package arrived intact and quickly - paid on Friday 25th, sent Monday 29th and received Monday 5th. Awesome service, thank you!

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Thomas (Landau an der Isar) 1Z745Y076891031308 - UK Germany

Everything went very smooth. The individual parcels were perfectly packed into one bigger box for shipping. Nothing got damaged and the parcel arrived really fast.

I am totally satisfied with the provided service.

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Ormai (Budaörs) 1Z745Y076895017282 - UK Hungary

Thanks for the five star communication and service!
The most important for me is the flexibility and the communication.
That was perfect here.

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Александр (Балашиха) P2R000098GB - UK Russia

Hello.
I want to say thank you. I think that shopogolic is #1 in shopping from outside Russian Federation. I'll buy with it a long time and I'll be use this service in the future. All packages that I've bought were packed good and shipping is fast (about 2 weeks).
Support helped me when I had questions not so fast but it's ok.
I'll recommend my friends to use this service.
Regards,
Aleksandr.

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Дмитрий (Санкт-Петербург) EJ003933939RU - UK Russia

Package photos are unreadable, making it harder to keep track of what order it belongs to.

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Stefan (Pantelimon) 1Z745Y076895666661 - UK Romania

Hello! The package was fragile and it would almost fall appart and one parcel inside was opened and it was missing items. Please contact me back to resolve this issue

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