Feedbacks
We use cookies to improve your shopping experience. If you'd like to continue exploring our site, please accept our Cookie Policy. Read more

Feedbacks

All reviews have a tracking number and they are written only by customers who have already used our services.

Clients reviews

Behind every review is an experience

Cseh (Szeged) 13139301011205 - Poland Hungary
I would like to say thank you for the really fast shipping! A+ service!
Package:
Delivery:
Support:
Read moreCut down
efthimis (Thessaloníki) 988912024552 - Poland Greece
The package arrived in excellent condition and in a very reasonable time!
Package:
Delivery:
Support:
Read moreCut down
efthimis (Thessaloníki) 988912042099 - Poland Greece
The package arrived in excellent condition and in a very reasonable time!
Package:
Delivery:
Support:
Read moreCut down
Octavian (Courbevoie) 1Z589F196829913565 - Germany France
I did not receive the parcel.
UPS sent it to a wrong address.
Package:
Delivery:
Support:
Read moreCut down
Thomas (Landau an der Isar) 1Z745Y076898040367 - UK Germany
Everything arrived save and sound. Packaging was very good and delivery was fast.

However, UPS had to call me regarding the total value of the package. There is obviously sth going wrong when filling out the customs form. UPS again received two different values for my parcel. The one I had stated when creating the parcel and then a value that resulted from multiplying the total value I had given for the parcel with the items contained in the parcel. This of course resulted in a value being considerably higher than the value of the goods inside the parcel. Had UPS not called me regarding this I would have received an invoice for over 1,000 Euro to pay for customs.
Package:
Delivery:
Support:
Read moreCut down
Thomas (Landau an der Isar) 1Z745Y076892174082 - UK Germany
everything fine again this time; securely packaged and fast turn-around time
Package:
Delivery:
Support:
Read moreCut down
Pond (Southend-on-Sea) LTN151881999N1 - Poland UK
This is my 3rd parcel, but I also used the shopping assistant this time. Once again there is a delay in response from the customer service team, however, the parcel arrived safe and well and ... without this service I would not have been able to purchase these items so I am extremely grateful to have found shopogolic :)
If you can be patient and trust that all will be well then you will be happy with the service, I was and am!
Package:
Delivery:
Support:
Read moreCut down
Vitaly (Moscow) CJ106234369RU - Germany Russia
Hi There,

I wish the time from purchase to delivery wasn't that long - more than a month.

That does't compare well against Mr Porter with DHL delivery from UK to Russia in about 3 days.

DE Post delivery service was in reality Russian Post, a high touch service provider. Can it be arranged to ship to Russia with DHL?

Can the order processing be expedited in Shopoholic Germany?

Thanks,
VItaly
Package:
Delivery:
Support:
Read moreCut down
Pond (Southend-on-Sea) LTN150186470N1 - Poland UK
The parcel was very well packaged and arrived in excellent condition. I did have to wait over the 10-20 days quoted, I would say expect a month. Sadly, the UK phone number on the site does not work, I did get responses to my emails eventually but these also took time and due to the language barrier were not very helpful so I have only given 2 out of 5 for support.
Overall, I am happy with the service and would use again. Thank you team.
Package:
Delivery:
Support:
Read moreCut down
Pond (Southend-on-Sea) LTN149902311N1 - Poland UK
The parcel was very well packaged and arrived in excellent condition. I did have to wait over the 10-20 days quoted, I would say expect a month. Sadly, the UK phone number on the site does not work, I did get responses to my emails eventually but these also took time and due to the language barrier were not very helpful so I have only given 2 out of 5 for support.
Overall, I am happy with the service and would use again. Thank you team.
Package:
Delivery:
Support:
Read moreCut down
Tomaz (Vodice) 1Z589F196827838678 - Germany Slovenia
Hello, This was the second part of the order I used Shopogolic as a proxy address service. This package was enjoying holidays in the warehouse for about the month, before the team managed to find the package. Once the package was found, shiping was fast and quality as expected.
In all fairness the support team was very responsive and they really tried to solve the issue.
I would strongly recommend a better warehouse management solution, as current process does not keep up with the demand.
Overall, satisfied with the service as the service enabled the scenario which was not possible otherwise.
Package:
Delivery:
Support:
Read moreCut down
Chloé (Milmort) 1Z745Y076894516468 - UK Belgium
You wrote a wrong customs declaration and I had to pay expensive taxes!
The total declared value of my parcel was £38 for 8 items But you write £304 (38x8) !!!!!
I'm not happy at all!!!
Package:
Delivery:
Support:
Read moreCut down
Show more