Shopogolic
Parcel forwarding address in Kazakhstan: rules
Please read the rules for your virtual address in Kazakhstan.
Please do not use your forwarding address in Kazakhstan for other purposes than shopping. You can order the goods in any online shops and marketplaces. If the seller does not accept your billing address or card, please create a purchase order
Rules that must be followed by all customers without any exceptions:
- We strictly prohibit the use of our address for company registrations, any governments services, Google services, banks etc
- Purchases paid by third party card or accounts not accepted and will be returned
- We do not forward goods to addresses in Kazakhstan for further distribution or forwarding by intermediaries
- All goods should be fully paid by you without exceptions
- We only accept orders with names matching the account name
In case of rule violation, we reserve the right to return parcels, block accounts, and contact local authorities or police without prior consent or notification
Address example:
Name: Your name and surname
Company Name: KZ Shopogolic - where possible
Address line 1: Uly Dala street 31, NP-19 (KazPost office) - our warehouse location
Address line 2: USXXXXX - customer number
City: Astana
County: Astana
Postcode: 014686
Phone: warehouse phone number (you can specify it in stores, but it is better to provide your own mobile number to receive SMS notifications about delivery)
Terms and conditions Prohibited goods
Shop online
Make a purchase from any local online stores, paying for them using your preferred payment method. When placing an order, you provide your virtual address as the delivery address along with your customer number
We receive your orders
Typically, we receive and process all orders within 2 - 4 days. We will notify you as soon as we get it to our Kazakhstan warehouse
Additional services
If you require any additional services, such as order pictures, we'll handle it and notify you via email. Afterward, you can have your goods sent to a chosen address
Shipment preparation
Create an outgoing shipment and declare the goods accurately. We will handle the picking, packaging, weighing, and measurement. Soon you will receive an invoice for payment.
Payment and shipping
After receiving your payment, we will process the parcel, prepare the customs documents, and hand it over to the courier. Some delivery types may be processed on the same day, while others may be processed on the following day, depending on the courier's cut-off times.
Tracking and receiving
After the shipment is processed, you will receive the tracking details. Upon receiving the package, please ensure it is undamaged and meets your satisfaction